Contact Us

Need Help? We're Here for You

Do you have questions about our products or services, or do you need assistance with an order? Don’t hesitate to reach out to us via email. Our dedicated support team is committed to responding within 1 business day.

To ensure we can help you as quickly as possible, please include your order number or the email address used during checkout when contacting us.

Before You Contact Us

• Order Lookup: Easily track your order status using the tracking link found in your confirmation email.
• FAQ: Looking for quick answers? Visit our FAQs Page for helpful information.
• Delays Notice: During busy sales periods or holidays, response times may be slightly longer. We truly appreciate your understanding!

We're Here to Make It Right

Your satisfaction is our top priority. If anything falls short of your expectations, simply let us know — we’re ready to make it right.

Toll-Free: +1 (888) 282-1350
Local: +1 (516) 665-2963
Fax: +1 (516) 255-6903
Email: info@buydirectny.com
Address: 3480B Hampton Rd, Oceanside, NY 11572, United States

Support Hours:
Sales Support:
Monday to Sunday: 9:00 AM – 12:00 AM EST (6:00 AM – 9:00 PM PST)
Customer Service:
Monday to Sunday: 11:00 AM – 8:00 PM EST (8:00 AM – 5:00 PM PST)

Company Information:
Company Name: NJA Global Trading, LLC
Company Reg No: 471315121
DUNS: 079823509